Salesforce releases new products and features three times a year, coinciding with seasons: winter, spring, and summer. This spring, Salesforce has set out to help its customers drive cost savings and boost efficiencies with new innovations. Do not miss the benefits of Spring’23 for your organization.
Read this post
In most companies, it is common for various IT solutions that meet different needs to coexist. Achieving the integration of all these applications, based on reaching a certain objective, is a complex task. With just a few clicks and without code, any team with MuleSoft Composer can automate processes and improve a company’s efficiency.
Read this post
For more than 20 years, Salesforce has been committed to ensuring high levels of security and performance. Customer demands are increasing, and Salesforce has made it a point to maintain their satisfaction standards. This is where Hyperforce comes in, the public cloud architecture that has made Salesforce scale rapidly and reach new heights.
Read this post
Salesforce Einstein Bots are chatbots whose main goal is to interact with customers quickly and accurately, without the need for a human agent. To do this, they send messages, ask questions and perform actions according to the rules defined by each organization. A bot can participate in any messaging channel, speak multiple languages, select tones, and automate the organization’s most frequent requests, integrating with your data in Salesforce.
Read this post
Choosing between a Salesforce consultant or administrator depends on the particulars of your organization such as its goals, needs, and budget. These roles are not mutually exclusive and can co-exist in the same organization. There are times when having both is ideal. In practice, there are many cases of overlap and complementation between both of these roles.
Read this post
Salesforce QA Testers are considered ambassadors of customer needs. In an ideal scenario, they are part of the development team throughout the software life cycle, ensuring that the implemented solutions fully meet the requirements of end users.
Read this post
In recent years, Salesforce has poured much of its resources into creating leading solutions to combat climate change. Net Zero Cloud, formerly known as Sustainability Cloud, is an example of one of these. In this cloud, you will find fascinating dashboards that are useful in representing the main environmental indicators of your organization. Among these dashboards, there are 7 that you cannot ignore.
Read this post
Salesforce Genie is a hyperscale real-time data platform that powers the entire Customer 360 platform. It enables companies to turn their customer data into highly fluid, personalized experiences that are adaptable to customer needs in real time. It’s the highest level reached in Salesforce’s quest for a fully integrated data platform.
Read this post
Salesforce provides us with a strong accounting solution to help organizations embed sustainability into their business. With Net Zero Cloud, companies will be able to easily track, analyze, and report their environmental data on carbon emissions and waste management. The goal? To assist on the path to net zero.
Read this post
Einstein Next Best Action is an out-of-the-box solution that makes immediate best actions available to agents and customers. It works as a recommendation engine based on big data that, through predictive analysis, promotes a dynamic workflow in order to correctly maintain the customer pipeline.
Read this postFrom start-ups to Fortune 500s, we help businesses of all sizes get the most out of their Salesforce experience.
Five stars on customer satisfaction and Salesforce appexchange ratings.
