Category: CRM

AI in CRM - header

AI in CRM: a Powerful Combination

A CRM, by itself, is a powerful technology. However, when enhanced together with AI, they become the most powerful combination in the industry today. The volume of data generated daily has increased exponentially. Every 24 hours, a staggering 2.5 billion gigabytes of data are produced. Therefore, the role of AI becomes essential to parse through this large amount of data.

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CDP vs. CRM, which one fits your business needs?

CRMs and CDPs are two similar technologies that have emerged in the business world to collect, process, and manage customer data. However, each one has a different purpose that has a noticeable effect on the final result. What are they? What differentiates them? Which one is the most suitable for your business? In this article, we provide you with all the necessary information so you can decide.

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Role of BI in a CRM - header

The Role of Business Intelligence in a CRM

There is some discussion between the use of business intelligence tools and CRMs and which ones a company should choose. Although these solutions have data processing at their core and may have somewhat similar functions; the truth is that their objectives and potentialities differ greatly.

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Crm Benefits Header

7 awesome reasons to fall in love with a CRM.

Why should you have a CRM in your business? Using it will allow you to understand business management in depth and create a winning strategy that will lead you to the success you want. We have prepared a list of the main reasons that will help you take advantage of this opportunity to move forward and decide to invest in this technology.

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What is a CRM? 12 functionalities necessary for your business.

CRM platforms are on the list of the best technological tools to improve relationships with your customers, but do you know what they consist of and what features you need? Here we present a selection of the main characteristics to consider that will lead your business to achieve the success you want.

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What people are saying

Five starts

Five stars on customer satisfaction and Salesforce appexchange ratings.

"Excellent Consultants. During the training I received by the SkyPlanner team, I was lucky to better understand the powerful capabilities of They were very effective, straight-to-the-point, and with a solid knowledge of the CRM and the platform. Definitively they showed us how to streamline the business process within our company. Great group of people spreading valuable knowledge to make businesses grow. I highly recommend them."

Ramiro Allen — Chief Software Engineer @ TurboPay Limited

"Excellent partner! We have been working with SkyPlanner for almost one year now. It has been a pleasure working with their team. If it wasn't for them we would have not been able to go-live with our platform when we did. They understood our needs and were not only able to execute but guide us in our decisions. We continue using them for our on-going projects. They have a deep understanding of the overall platform. Their team is always ready, willing and able to help."

Ivan de Moya — VP Innovation Technology @ SunStreet

"SkyPlanner was professional, creative, reliable and extremely accommodating. From the onset of the project, it was clear that we had found the right partner. Our project was complex and every time we hit a roadblock, SkyPlanner was helpful in identifying and implementing a solution. Jorge Fernandez [SkyPlanner's Co-Founder & Managing Director] was our primary contact and we cannot say enough about what an asset he was in bringing our project to resolution."

Ryan Borcherds — Marketing @ Deliver Lean

"On time, on budget, great quality on every project. Whenever I get asked to recommend a partner, I do not hesitate on my reply: Go with SkyPlanner. I had the privilege to have worked with many teams over the years, none have brought to the table the enthusiasm the SkyPlanner team has. This combined with their professionalism and expertise are the reasons I ONLY recommend one partner: SkyPlanner. In every project (and we have done many) they have consistently delivered on time and on budget with significantly superior quality."

Juan Meza — Strategic Business Development Director @ Sony Electronics Inc.

"Outstanding Service! Happy to have them as our partner! SkyPlanner is by far the most experienced and reliable Salesforce partner. We almost gave up on Salesforce thanks to our previous partner, fortunately we found SkyPlanner and they came to the rescue! They took their time to understand our needs and complexity of our organization. Highly talented, professional and dedicated team. I cannot stress enough how happy we are to have them as our partner and we look forward to continue building our relationship."

Nolan Pereira — Project Manager @ BLU Products

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