Salesforce Retail Solutions-header

Salesforce Solutions for Retail Industry, What Does It Offer?

Salesforce Retail is a suite of available solutions that help businesses optimize the customer experience, improve efficiencies, and increase sales. In addition, they provide information on customer behavior and loyalty programs, allowing the ability to identify new ways to build deeper relationships with customers.

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Sales Cloud Einstein - header

Sales Cloud Einstein: The Ideal Ally For Your Sales Team

Sales Cloud Einstein uses artificial intelligence to help sales teams increase their productivity; therefore allowing teams to sell more effectively. It can also quickly identify patterns, analyze customer data, and deliver predictive and prescriptive insights so that businesses can make faster, smarter decisions with every customer.

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10 Ways to Use ChatGPT in Salesforce

ChatGPT is a chatbot built on top of the Open AI GPT – 3.5 family of large language models and learning techniques. It has been trained on a large amount of text from the Internet and has been optimized to perform natural language processing tasks. The Salesforce community has not been exempted from marveling at this technology, and there are many who wonder how ChatGPT can complement a CRM.

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Salesforce Spring '23 Release

Best of Salesforce Spring’23 Release for Admins

Salesforce releases new products and features three times a year, coinciding with seasons: winter, spring, and summer. This spring, Salesforce has set out to help its customers drive cost savings and boost efficiencies with new innovations. Do not miss the benefits of Spring’23 for your organization.

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MuleSoft Composer-header

MuleSoft Composer, An Integration Solution For The Entire Company.

In most companies, it is common for various IT solutions that meet different needs to coexist. Achieving the integration of all these applications, based on reaching a certain objective, is a complex task. With just a few clicks and without code, any team with MuleSoft Composer can automate processes and improve a company’s efficiency.

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TrailblazerDX 2023 is coming

TrailblazerDX returns, the ideal event for business leaders and professionals in technical roles who are interested in making the most of the Salesforce platform. It is a unique opportunity to gain a better understanding of the platform, with a wide variety of workshops, conferences, technical sessions, experts, certification opportunities, etc.

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Salesforce Einstein Bots - header

Salesforce Einstein Bots, a Valuable Tool For Customer Service

Salesforce Einstein Bots are chatbots whose main goal is to interact with customers quickly and accurately, without the need for a human agent. To do this, they send messages, ask questions and perform actions according to the rules defined by each organization. A bot can participate in any messaging channel, speak multiple languages, select tones, and automate the organization’s most frequent requests, integrating with your data in Salesforce.

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Salesforce Admin vs Consultant - header

Salesforce Consultant vs Admin, Which Do You Need?

Choosing between a Salesforce consultant or administrator depends on the particulars of your organization such as its goals, needs, and budget. These roles are not mutually exclusive and can co-exist in the same organization. There are times when having both is ideal. In practice, there are many cases of overlap and complementation between both of these roles.

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Five stars on customer satisfaction and Salesforce appexchange ratings.

"Excellent Consultants. During the training I received by the SkyPlanner team, I was lucky to better understand the powerful capabilities of They were very effective, straight-to-the-point, and with a solid knowledge of the CRM and the platform. Definitively they showed us how to streamline the business process within our company. Great group of people spreading valuable knowledge to make businesses grow. I highly recommend them."

Ramiro Allen — Chief Software Engineer @ TurboPay Limited

"Excellent partner! We have been working with SkyPlanner for almost one year now. It has been a pleasure working with their team. If it wasn't for them we would have not been able to go-live with our platform when we did. They understood our needs and were not only able to execute but guide us in our decisions. We continue using them for our on-going projects. They have a deep understanding of the overall platform. Their team is always ready, willing and able to help."

Ivan de Moya — VP Innovation Technology @ SunStreet

"SkyPlanner was professional, creative, reliable and extremely accommodating. From the onset of the project, it was clear that we had found the right partner. Our project was complex and every time we hit a roadblock, SkyPlanner was helpful in identifying and implementing a solution. Jorge Fernandez [SkyPlanner's Co-Founder & Managing Director] was our primary contact and we cannot say enough about what an asset he was in bringing our project to resolution."

Ryan Borcherds — Marketing @ Deliver Lean

"On time, on budget, great quality on every project. Whenever I get asked to recommend a partner, I do not hesitate on my reply: Go with SkyPlanner. I had the privilege to have worked with many teams over the years, none have brought to the table the enthusiasm the SkyPlanner team has. This combined with their professionalism and expertise are the reasons I ONLY recommend one partner: SkyPlanner. In every project (and we have done many) they have consistently delivered on time and on budget with significantly superior quality."

Juan Meza — Strategic Business Development Director @ Sony Electronics Inc.

"Outstanding Service! Happy to have them as our partner! SkyPlanner is by far the most experienced and reliable Salesforce partner. We almost gave up on Salesforce thanks to our previous partner, fortunately we found SkyPlanner and they came to the rescue! They took their time to understand our needs and complexity of our organization. Highly talented, professional and dedicated team. I cannot stress enough how happy we are to have them as our partner and we look forward to continue building our relationship."

Nolan Pereira — Project Manager @ BLU Products

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