The big time is coming, your production instance will be updated with the Salesforce Summer ’22 Release. There are many novelties and different opportunities that you have to familiarize yourself with, but, we want to support you until the last moment and that is why we share with you, in this article, our selection of the most outstanding Summer ’22 Release.
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Salesforce CPQ is a Salesforce sales tool that allows you to generate quotes for complex products or services in a fast, accurate and personalized way. It provides the sales process with greater agility and organization, bringing together the crucial phases of the sales cycle in an automated platform, and taking it to a qualitatively higher level.
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Salesforce Engage is a relatively simple add-on to simultaneously manage the technological capabilities of Pardot and Salesforce. It is part of the marketing philosophy focused on creating holistic, omnichannel, and integrated customer experiences. In this scenario, Salesforce Engage bridges the gap between the marketing and sales teams.
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Einstein Lead Scoring helps you create a predictive lead scoring model tailored to your company’s characteristics. It’s easier, faster, and more accurate than other rule-based lead qualification approaches. Einstein uses data science and machine learning to identify your company’s lead conversion patterns.
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Salesforce CDP is a suite of packaged software solutions designed to collect and combine customer data from all sources to create complete, unified customer profiles. Now with Salesforce CDP you take full advantage of the capabilities of the software, combined with the potential of the customer relationship manager.
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Philanthropy Cloud is a vertical Salesforce solution that connects businesses and employees to causes and nonprofits. Thus, organizations and employees are involved in philanthropic actions from the same platform. In this way, Salesforce makes it possible for any interested person to more easily manage their philanthropic efforts.
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The process of finding and implementing the most suitable Salesforce solution for your company requires careful work with specialized personnel in various roles. These include Salesforce administrators and developers who play a key role in creating, implementing, and maintaining these solutions.
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Service Cloud Einstein is a Salesforce solution that combines artificial intelligence (AI), CRM data and assisted processes with analytics to optimize the customer experience. It provides service agents with all the information necessary to supply timely responses to situations, it makes predictive responses, recommendations, and automates actions, representing a qualitative leap in customer service optimization.
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Salesforce has made great strides in the market for vertical solutions for specific industries according to their needs. It currently has several clouds that allow accelerating the digital transformation of industrial sectors, through a platform designed to consolidate trust, innovation, and agility.
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Salesforce sales dashboards make it possible for many statistics to be integrated, providing a compact and useful view of the entire company universe. Through these, the sales team and managers can monitor the status and trend of key indicators, as well as the behavior of potential customers and business opportunities.
Read this postFrom start-ups to Fortune 500s, we help businesses of all sizes get the most out of their Salesforce experience.
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