Category: Salesforce

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Your Complete Guide to Pardot

So we’ve talked about Salesforce’s Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud products. Now it’s time for the extraordinary Pardot. Pardot is a marketing automation platform similar to Marketing Cloud except it’s designed specifically for B2B contexts. It’s built with ease of use in mind, but it doesn’t come at the cost of […]

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Your Complete Guide to Community Cloud

What if you can give your customers one place to find information about your company and their data, manage documents, cases and claims? Well, you can with Salesforce Community Cloud. Community Cloud enables you to extend your Salesforce CRM data and connect to your customers like never before. Best of all, it’s highly flexible for […]

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Your Complete Guide to Marketing Cloud

Marketing Cloud is a cloud-based platform for marketing automation that enables businesses to effectively create, manage, and optimize campaigns. It offers tools for content management, audience segmentation, campaign automation, results monitoring, and customization of the customer experience through different channels.

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Your Complete Guide to Service Cloud

Service Cloud is a comprehensive, cloud-based platform for customer service and support. It facilitates the management of customer cases and requests, through the automation of service processes, a knowledge base, as well as AI-based predictions and recommendations. It focuses on optimizing interaction and problem solving in real time.

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Your-Complete-Guide-to-Sales-Cloud

Your Complete Guide to Sales Cloud

Sales Cloud is a cloud-based customer relationship management (CRM) platform, focused on boosting an organization’s sales activities, providing tools to manage and automate this process. This solution facilitates the work of sales teams, increasing productivity through centralized management of customers and opportunities.

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What is a QuickStart Package?

If you keep up with our blog, you might see the word QuickStart thrown around a lot yet might be wondering what the heck a QuickStart is. In this post, we’ll discuss everything you need to know about a Salesforce QuickStart, and whether or not it’s the right choice for your business. We’ll be continuing […]

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Helpful Resources to Navigate Salesforce

Here are some helpful tools & resources to help you find your way around Salesforce. Trailhead Trailhead is a learning community full of videos and interactive tutorials to teach you how to do everything and anything on Salesforce. Whether you’re an admin, user, developer, or partner, you can learn how to use Salesforce through its […]

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Salesforce Basecamp for Service: Top 5 Trends to Watch Out For

Last week we attended the Salesforce Basecamp for Service at the Hilton Miami Downtown and boy was it an incredible experience! The event showcased how Service Cloud can help companies empower their service teams with automation, embrace digital channels, and elevate their workforce. It featured Service in Action, delivered demos and included two theater sessions focused on […]

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What’s New at Salesforce: Our Top 5 Highlights from TrailheaDX 2019

Last week, our very own SkyPlanner team members Daymel, Tamara, and Diana attended Salesforce TrailheaDX, a 2-day developer-focused conference designed for everyone who wants to learn about building on the Salesforce Platform, from advanced admins, developers, architects to beginners who are just getting started with the platform. Hosted in downtown San Francisco, this year’s event […]

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What We Learned at Dreamforce 2018

“The 4th industrial revolution is among us. Everything and everyone is connected. We’re all one trailblazer community.”– Marc Benioff What inspired you the most this #DF18?“Seeing the sheer number of people in attendance– I think Marc said a whopping 171,000 people attended this year! It’s amazing to see a company founded as a B2B has […]

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Trusted by great companies.

From start-ups to Fortune 500s, we help businesses of all sizes get the most out of their Salesforce experience.

Sony PLSA
Green Building Initiative
Banco Sabadell
Boats
DHL
Norwegian Cruise Line
Larkin Community Hospital
Bupa
Discovery Channel
Bacardi

What people are saying

Five starts

Five stars on customer satisfaction and Salesforce appexchange ratings.

"Excellent Consultants. During the training I received by the SkyPlanner team, I was lucky to better understand the powerful capabilities of Salesforce.com. They were very effective, straight-to-the-point, and with a solid knowledge of the CRM and the Force.com platform. Definitively they showed us how to streamline the business process within our company. Great group of people spreading valuable knowledge to make businesses grow. I highly recommend them."

Ramiro Allen — Chief Software Engineer @ TurboPay Limited

"Excellent partner! We have been working with SkyPlanner for almost one year now. It has been a pleasure working with their team. If it wasn't for them we would have not been able to go-live with our platform when we did. They understood our needs and were not only able to execute but guide us in our decisions. We continue using them for our on-going projects. They have a deep understanding of the overall platform. Their team is always ready, willing and able to help."

Ivan de Moya — VP Innovation Technology @ SunStreet

"SkyPlanner was professional, creative, reliable and extremely accommodating. From the onset of the project, it was clear that we had found the right partner. Our project was complex and every time we hit a roadblock, SkyPlanner was helpful in identifying and implementing a solution. Jorge Fernandez [SkyPlanner's Co-Founder & Managing Director] was our primary contact and we cannot say enough about what an asset he was in bringing our project to resolution."

Ryan Borcherds — Marketing @ Deliver Lean

"On time, on budget, great quality on every project. Whenever I get asked to recommend a Salesforce.com partner, I do not hesitate on my reply: Go with SkyPlanner. I had the privilege to have worked with many teams over the years, none have brought to the table the enthusiasm the SkyPlanner team has. This combined with their professionalism and expertise are the reasons I ONLY recommend one partner: SkyPlanner. In every project (and we have done many) they have consistently delivered on time and on budget with significantly superior quality."

Juan Meza — Strategic Business Development Director @ Sony Electronics Inc.

"Outstanding Service! Happy to have them as our partner! SkyPlanner is by far the most experienced and reliable Salesforce partner. We almost gave up on Salesforce thanks to our previous partner, fortunately we found SkyPlanner and they came to the rescue! They took their time to understand our needs and complexity of our organization. Highly talented, professional and dedicated team. I cannot stress enough how happy we are to have them as our partner and we look forward to continue building our relationship."

Nolan Pereira — Project Manager @ BLU Products

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