As part of its acquisition policy, Salesforce surprised the world with the multi-billion-dollar acquisition of Slack; but what is the future of Chatter for the Salesforce platform after this acquisition? Why would billions be spent on Slack, being a tool with features similar to Chatter? We offer several points of comparison to help you understand.
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Data Migration Tools are a set of solutions to facilitate the migration of data to and from the CRM platform. They are of the ETL type, and currently, there is a wide variety of options available. The choice of one should be based on business objectives and the specific capabilities of each tool.
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With its multiple products and professional services, Salesforce has become a very important tool for the management of our customer database; capable of offering ready, highly customizable solutions to use in your company and boost its growth with cutting-edge tools and technology.
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To be successful in today’s business world, centralized data sources are essential. Achieving an efficient integration between Salesforce and other systems in your business can be challenging, but worth the effort. In this article we will present the main benefits of integrating Salesforce with ERP and the options you have to carry it out.
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As part of any Salesforce CRM implementation in your company, having separate test environments from the production one is essential to develop new functionalities, to know the impact of updates, provide user training, etc. In this article, you will learn what Salesforce sandboxes are and the characteristics of the 4 different types that are offered.
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With the continuous development of information technologies there is more and more data, applications and devices which companies have to work with. It represents a great challenge to integrate all of this information and to be able to obtain the greatest benefits from it. In this article we will learn why MuleSoft is a solution that you should consider to face this challenge.
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Salesforce is a strategic tool for the growth and evolution of companies, but if it is not used to its maximum capability, it may lose its value. How to get the sales team to use Salesforce can become a real headache if you don’t know how to manage it well.
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Salesforce Experience Cloud is a platform integrated into Salesforce that allows you to build online communities and establish a point of contact with customers, partners or employees. In other words, with Experience Cloud your company can establish a personalized corporate virtual space according to its style. It also offers the possibility to digitize the business processes.
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Field services are a vital component of customer service in many businesses. Building a successful customer experience provides a strong competitive advantage and Salesforce Field Service Lightning software is designed to do just that. In this article we will show you 10 key benefits of this service for your company.
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Salesforce Managed Services are a comprehensive set of processes and activities that range from the implementation to monitoring the evolution and support of Salesforce solutions in a company. Its objective is the early detection of possible setbacks that may affect customers and operations supported by the CRM.
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