SkyPlanner Einstein products for Marketing Cloud provide valuable insights into your audience, the optimal time to send messages, engagement frequency, and the most effective content. Additionally, they enable hyper-personalization of every customer interaction, ensuring highly effective campaign creation and maximizing ROI.
Salesforce Digital Engagement is a powerful tool that allows companies to interact with their customers in a personalized way across all digital meeting points. Among them are mobile messaging, web chat, WhatsApp, Facebook messages, and other social networks. In this way, a constant service is provided on all channels and the customer experience stays optimized by showing a solid and consistent image.
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Einstein Relationship Insights or ERI is an automated research assistant powered by AI. It works as a desktop plugin, with a browser extension, that explores disparate data from multiple sources to reveal relevant insights that can help close deals faster. It is an ideal example of how AI can work alongside sales agents and not instead of them.
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Datorama Reports for Marketing Cloud, now called Intelligence Reports for Engagement, is a tool for generating, visualizing, and sharing in-depth analysis of marketing campaign data. It affects the optimization of the performance of each campaign and increases customer engagement.
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Throughout the sales life cycle, your company faces countless challenges. Periodically the inconsistencies of the operational system and the insufficiency of systemic norms creates contradictions mainly between your sales and finance departments. To minimize the incidents of these inconsistencies, Salesforce brought together several of its tools in Revenue Cloud.
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The IT industry has ushered in a whole generation of incredible innovation and a digital revolution in the market today. Behind every successful company or enterprise is a robust IT system that helps with their operations and processes. There are tons of companies that partner with IT agencies to take their business to the next […]
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A Data Management Platform or DMP is a technological solution that is responsible for the comprehensive management of user data. It is a software as a service (SaaS) platform that collects, stores, organizes and centralizes data from different sources. Then, it processes the data and performs the pertinent analysis, until it returns a database segmented by audiences.
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Datorama, now Marketing Cloud Intelligence, is an AI-powered platform that brings together multiple solutions that allow the marketing team to integrate all their data, KPIs, channels, and platforms into a single source of information. In addition, it facilitates visualization, data analysis and report creation, thus optimizing work in this area.
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A product bundle is a Salesforce CPQ solution where multiple products and/or services are sold together as a single bundle. It is a grouping of related elements that constitutes a single product and is sold as such. Product bundles can be configured and edited based on customer needs or preferences.
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Most businesses today are flooded with data, which can offer limitless power if we use the right tools to analyze it. Tableau is the most complete comprehensive data analysis platform, Tableau CRM is evidence of the presence of Artificial Intelligence in Tableau. Find out which is the best option for your company.
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The most anticipated Salesforce conference is back and doing it in style. Save the date: September 20, 21 and 22, 2022. Only three days where administrators, developers, architects, newbies and pioneers will share alike. It has loads of workshops, networking opportunities, luminary speakers from the business world, and lots of parties.
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