Category: Salesforce


Salesforce Knowledge – The Basics

Salesforce Knowledge is the Service Cloud functionality that allows you to create knowledge bases. It gives you the necessary options to capture and preserve the experience accumulated by employees during the performance of their functions within your organization. Don’t miss this brief tour of this useful tool and its benefits.

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Salesforce Public Sector Solutions

Salesforce Solutions for the Public Sector

The solutions provided by Salesforce for the public sector consist of applications specially designed to meet its needs. With flexible and secure e-government tools, the aim is to transform the experience in this sector, providing a 360-degree view of the citizen and optimizing the work of public employees.

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Salesforce Customization Tips - hdr

15 Valuable Tips for Salesforce Customization

Easily customizable software leads organizations to more effective and efficient use of it. Salesforce offers CRM solutions with a large number of configuration and customization options. If you want to make Salesforce adjust to the particular requirements of your organization, this article offers 15 valuable tips for doing just that!

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Winter '24 Release Service Cloud

5 Strategic Enhancements of the Salesforce Winter ’24 Release Empowering Service Cloud

With the launch of Winter ’24, Salesforce Service Cloud brings innovations that promise to enhance operational efficiency. Through Service Intelligence, Case Dashboards, and artificial intelligence tools like Einstein, you can make more informed decisions and optimize agent productivity. These updates aim to elevate customer satisfaction and service effectiveness.

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Trusted by great companies.

From start-ups to Fortune 500s, we help businesses of all sizes get the most out of their Salesforce experience.

Green Building Initiative
Banco Sabadell
Norwegian Cruise Line
Larkin Community Hospital
Discovery Channel

What people are saying

Five starts

Five stars on customer satisfaction and Salesforce appexchange ratings.

"Excellent Consultants. During the training I received by the SkyPlanner team, I was lucky to better understand the powerful capabilities of They were very effective, straight-to-the-point, and with a solid knowledge of the CRM and the platform. Definitively they showed us how to streamline the business process within our company. Great group of people spreading valuable knowledge to make businesses grow. I highly recommend them."

Ramiro Allen — Chief Software Engineer @ TurboPay Limited

"Excellent partner! We have been working with SkyPlanner for almost one year now. It has been a pleasure working with their team. If it wasn't for them we would have not been able to go-live with our platform when we did. They understood our needs and were not only able to execute but guide us in our decisions. We continue using them for our on-going projects. They have a deep understanding of the overall platform. Their team is always ready, willing and able to help."

Ivan de Moya — VP Innovation Technology @ SunStreet

"SkyPlanner was professional, creative, reliable and extremely accommodating. From the onset of the project, it was clear that we had found the right partner. Our project was complex and every time we hit a roadblock, SkyPlanner was helpful in identifying and implementing a solution. Jorge Fernandez [SkyPlanner's Co-Founder & Managing Director] was our primary contact and we cannot say enough about what an asset he was in bringing our project to resolution."

Ryan Borcherds — Marketing @ Deliver Lean

"On time, on budget, great quality on every project. Whenever I get asked to recommend a partner, I do not hesitate on my reply: Go with SkyPlanner. I had the privilege to have worked with many teams over the years, none have brought to the table the enthusiasm the SkyPlanner team has. This combined with their professionalism and expertise are the reasons I ONLY recommend one partner: SkyPlanner. In every project (and we have done many) they have consistently delivered on time and on budget with significantly superior quality."

Juan Meza — Strategic Business Development Director @ Sony Electronics Inc.

"Outstanding Service! Happy to have them as our partner! SkyPlanner is by far the most experienced and reliable Salesforce partner. We almost gave up on Salesforce thanks to our previous partner, fortunately we found SkyPlanner and they came to the rescue! They took their time to understand our needs and complexity of our organization. Highly talented, professional and dedicated team. I cannot stress enough how happy we are to have them as our partner and we look forward to continue building our relationship."

Nolan Pereira — Project Manager @ BLU Products

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