The launch of the Einstein 1 Platform was one of the most exciting announcements made by Salesforce at Dreamforce 2023. Data Cloud and Einstein AI are natively integrated in Einstein 1. This powerful computing platform aims to boost business productivity and provide reliable experiences based on CRM and AI data.
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To maximize sales, configure Salesforce effectively. Customize processes, automate tasks, foster collaboration with Chatter, and ensure data security. Key practices like lead scoring and territory management are essential. These strategies are fundamental for sales success and revenue growth.
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Salesforce leads the generative AI revolution. Its platform, powered by GPT models and Data Cloud, offers a suite of generative AI products that transform all areas, from sales to service, marketing, and commerce. This optimizes customer interaction, enhances data security, and improves productivity, all while ensuring brand trust.
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With the launch of Winter ’24, Salesforce Service Cloud brings innovations that promise to enhance operational efficiency. Through Service Intelligence, Case Dashboards, and artificial intelligence tools like Einstein, you can make more informed decisions and optimize agent productivity. These updates aim to elevate customer satisfaction and service effectiveness.
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With each new launch, Salesforce stands as the undisputed ally of companies seeking to raise their sales standards and optimize their relationships with customers. In this race towards excellence, don’t miss the benefits of the innovations that this Winter ’24 has brought to Sales Cloud.
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Since last August 16, the notes associated with the Winter ’24 Release have been available as a first approach to the new features and improvements that this season brings us. After experimenting with them, as usual we share with Salesforce administrators some of the functionalities that we consider most relevant.
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Generative AI is a new level of AI whose core is not only data analysis but, above all, the creation of something new. It can be text, image, video, code, music, etc. These types of systems are based on training with large volumes of data, using machine learning algorithms, specifically neural networks.
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On September 12, the world of technology and business eagerly immersed itself in the event of the year: Dreamforce 2023. With more than 40,000 attendees and 1,500 sessions, the center of attention was the convergence between AI and Data Cloud. Building on this, Salesforce made important announcements, setting the course for a future of trusted innovation and collaboration.
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Salesforce Data Cloud is the solution that allows you to integrate all the data generated in each customer interaction with your company in real time. Find out how it works to offer more personalized experiences and what’s new about this proposal.
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In the world of sales, the territory is the scenario where new customers are attracted and recurring sales are generated. Territory sales planning is critical to improve the efficiency and effectiveness of sales operations in a specific region. Here are more details about the Salesforce solution for this goal.
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