An AppExchange’s Quick Guide

What is AppExchange?

AppExchange is Salesforce’s online marketplace from where you can download and install more than 4.000 solutions for your organization. The wide variety of applications available allows Salesforce to reach most departments in the most dissimilar industries. With 8,5 million installs, 98.000 reviews, and the services of more than 1.000 consultants, AppExchange is an excellent source of options to enrich your business. It is the ideal setting for Salesforce partners to share their developments.

What exactly can we find on the AppExchange?

AppExchage is Ali Baba’s cave for Salesforce users. Among its treasures, we can find solutions resulting from innovations and customizations made by Salesforce partners. With AppExchange, each solution: application, Bolt solutions, Flow solutions, Lightning data or components can be packaged, uploaded, and shared between Salesforce users. As in most online stores, the products on offer can be easily located by applying filters for multiple categories and classifications.

AppExchage offers free and paid solutions, oriented to the needs of different industries: Communications, Education, Financial Services, Retail, Professional Services, Manufacturing, among others. In addition, you can find applications that allow integration with other external apps to Salesforce such as: Google Analytics, Facebook, LinkedIn, Dropbox, etc. In this online store, non-profit organizations will be able to find special offers and have available the services of more than 1.800 expert consultants in Salesforce, thousands of developers and a space with more than 2.000 job offers.

Who is AppExchange for?

It is aimed at users who are Salesforce customers or partners who want to add functionalities to their organizations, have particular needs in the management of their businesses or have developed solutions and want to publish them.
Any Internet user can explore and test the products offered in the AppExchange lists, but only registered users, if they have the necessary permissions, can install them, for example:

Required permissions based on actions on AppExchange

How does the AppExchange work?

You can understand how the AppExchange works through the following moments:

Creation

When a partner motivated by the satisfaction of a need or by pure innovation generates a solution and wants to make it available to the community, either free or paid.

Publication

The developed solution must be registered, packaged and published. The developer can create a demo with the functionalities it offers, which is essential so that others can know what it is about before installing it.

There are applications that help developers or partners to know how many times their product has been installed or uninstalled. This type of application is also very useful to notify users when an update of the solutions they have deployed is published.

Installation

For Salesforce customers, it is not very difficult to identify what they need or want on the AppExchange. In this online market the solutions are very well organized by multiple classifications, reviews, star ratings and each with the possibility of being tested before being implemented. In addition, during the installation process users can:

  • Explore (apply filters associated with what you are looking for, read descriptions and opinions, watch demos, rate).
  • Test (review and test as a read-only user, a complete and functional demo of the solution).
  • Install (add the application, all its components and dependencies to the Salesforce environment).
  • Deploy (give permission to users in your organization to work with the new solution, they will have the last word).

What are the benefits of using the AppExchange?

  • The installations from the AppExchange in your organization are a simple and safe task. You have thousands of solutions available within a few clicks of which Salesforce performs frequent security reviews on them.
  • With a quick review from time to time, you can find some great free apps and save your company money and time.
  • It assists users deciding on an application or service by providing them the ability to review the experiences other clients have had with these applications or services.
  • It is an ideal setting for partners to reach potential clients, either from published solutions or directly by contacting their consulting services.
  • AppExchange offers developers a world of options that allows them to create new applications in record time.

SkyPlanner, as an AppExchange Partner, has been rated five stars for customer satisfaction. With over 10 years of Salesforce experience, our talented consultants will be able to understand your needs and provide solutions. Be sure to contact us by sending an email to hello@theskyplanner.com.

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What people are saying

Five Start

Five stars on customer satisfaction and Salesforce appexchange ratings.

"Excellent Consultants. During the training I received by the SkyPlanner team, I was lucky to better understand the powerful capabilities of Salesforce.com. They were very effective, straight-to-the-point, and with a solid knowledge of the CRM and the Force.com platform. Definitively they showed us how to streamline the business process within our company. Great group of people spreading valuable knowledge to make businesses grow. I highly recommend them."

Ramiro Allen — Chief Software Engineer @ TurboPay Limited

"Excellent partner! We have been working with SkyPlanner for almost one year now. It has been a pleasure working with their team. If it wasn't for them we would have not been able to go-live with our platform when we did. They understood our needs and were not only able to execute but guide us in our decisions. We continue using them for our on-going projects. They have a deep understanding of the overall platform. Their team is always ready, willing and able to help."

Ivan de Moya — VP Innovation Technology @ SunStreet

"SkyPlanner was professional, creative, reliable and extremely accommodating. From the onset of the project, it was clear that we had found the right partner. Our project was complex and every time we hit a roadblock, SkyPlanner was helpful in identifying and implementing a solution. Jorge Fernandez [SkyPlanner's Co-Founder & Managing Director] was our primary contact and we cannot say enough about what an asset he was in bringing our project to resolution."

Ryan Borcherds — Marketing @ Deliver Lean

"On time, on budget, great quality on every project. Whenever I get asked to recommend a Salesforce.com partner, I do not hesitate on my reply: Go with SkyPlanner. I had the privilege to have worked with many teams over the years, none have brought to the table the enthusiasm the SkyPlanner team has. This combined with their professionalism and expertise are the reasons I ONLY recommend one partner: SkyPlanner. In every project (and we have done many) they have consistently delivered on time and on budget with significantly superior quality."

Juan Meza — Strategic Business Development Director @ Sony Electronics Inc.

"Outstanding Service! Happy to have them as our partner! SkyPlanner is by far the most experienced and reliable Salesforce partner. We almost gave up on Salesforce thanks to our previous partner, fortunately we found SkyPlanner and they came to the rescue! They took their time to understand our needs and complexity of our organization. Highly talented, professional and dedicated team. I cannot stress enough how happy we are to have them as our partner and we look forward to continue building our relationship."

Nolan Pereira — Project Manager @ BLU Products

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