Success Story

Powering Global Growth

Client

LifeConEx

sp-client-LifeConEx

Industry

Logistics

About the company

LifeConEx, DHL’s temperature management specialist, enables clients of all sizes to globally transport temperature-sensitive products. Combining proprietary technologies, such as LifeTrack and in-transit sensors, with expert analysts, advisors and auditors, LifeConEx delivers cold chain, end-to-end visibility, monitoring and management.

The Challenge

LifeConEx wanted to take their business global, but to do so, they needed to standardize their operational procedures and help customers use their services more efficiently. Our challenge – develop a new system that would help them scale globally, standardize their various procedures, and provide customers with better service.

Our Solution

After careful evaluation and multiple discussions with the LifeConEx IT team, we proposed to develop a new and enhanced cold chain network that would help customers easily select the services they needed in real-time, from one integrated IT platform.

How we did it

Using various Salesforce applications including the custom Force.com application, along with third-party applications, we successfully optimized and prepared LifeConEx’s original tracking system, LifeTrack for global expansion and provided the company with a standardized method of assessing and certifying DHL Global Forwarding stations.

What we used

Force.com

The Result

As a result of our work, LifeConEx could finally plan smart SOPs (standard operating procedures) using historical data to minimize global risk; aggregate performance data and apply it to future shipments; and provide customer protection for all of their specific needs and scenarios.

Contact us

Trusted by great companies.

From start-ups to Fortune 500s, we help businesses of all sizes get the most out of their Salesforce experience.

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What people are saying

Five Start

Five stars on customer satisfaction and Salesforce appexchange ratings.

"Excellent Consultants. During the training I received by the SkyPlanner team, I was lucky to better understand the powerful capabilities of Salesforce.com. They were very effective, straight-to-the-point, and with a solid knowledge of the CRM and the Force.com platform. Definitively they showed us how to streamline the business process within our company. Great group of people spreading valuable knowledge to make businesses grow. I highly recommend them."

Ramiro Allen — Chief Software Engineer @ TurboPay Limited

"Excellent partner! We have been working with SkyPlanner for almost one year now. It has been a pleasure working with their team. If it wasn't for them we would have not been able to go-live with our platform when we did. They understood our needs and were not only able to execute but guide us in our decisions. We continue using them for our on-going projects. They have a deep understanding of the overall platform. Their team is always ready, willing and able to help."

Ivan de Moya — VP Innovation Technology @ SunStreet

"SkyPlanner was professional, creative, reliable and extremely accommodating. From the onset of the project, it was clear that we had found the right partner. Our project was complex and every time we hit a roadblock, SkyPlanner was helpful in identifying and implementing a solution. Jorge Fernandez [SkyPlanner's Co-Founder & Managing Director] was our primary contact and we cannot say enough about what an asset he was in bringing our project to resolution."

Ryan Borcherds — Marketing @ Deliver Lean

"On time, on budget, great quality on every project. Whenever I get asked to recommend a Salesforce.com partner, I do not hesitate on my reply: Go with SkyPlanner. I had the privilege to have worked with many teams over the years, none have brought to the table the enthusiasm the SkyPlanner team has. This combined with their professionalism and expertise are the reasons I ONLY recommend one partner: SkyPlanner. In every project (and we have done many) they have consistently delivered on time and on budget with significantly superior quality."

Juan Meza — Strategic Business Development Director @ Sony Electronics Inc.

"Outstanding Service! Happy to have them as our partner! SkyPlanner is by far the most experienced and reliable Salesforce partner. We almost gave up on Salesforce thanks to our previous partner, fortunately we found SkyPlanner and they came to the rescue! They took their time to understand our needs and complexity of our organization. Highly talented, professional and dedicated team. I cannot stress enough how happy we are to have them as our partner and we look forward to continue building our relationship."

Nolan Pereira — Project Manager @ BLU Products

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